Steam glossary: the terms behind a game's numbers
This glossary defines the terms Steam developers meet in Steamworks reports and store rules, each in one or two sentences. Terms with enough to say have a page of their own with the rules, a formula and a worked example; the others link to the guide that covers them in depth.
Last reviewed · SteamStats team
Wishlists and launch
Net wishlists
Net wishlists are the wishlist additions a Steam game gained over a period minus the wishlist deletions over the same period.
Wishlist deletes
Players removing a game from their Steam wishlist. A purchase is not a deletion: Steamworks counts wishlisters who buy the game separately.
Outstanding wishlists
The wishlists a game still holds: every addition so far minus deletions and purchases by wishlisters. Launch estimates start from this balance.
Wishlist conversion
The ratio of a game's sales to its wishlists at launch, most often first-week units divided by the outstanding wishlists on release day.
Coming Soon page
A Coming Soon page is a game's Steam store page published before release. Players can wishlist the game from it, and Valve reviews it before it goes public.
Steam demo
A Steam demo is a free, separate app linked to a game's App ID that lets players try part of the game before buying it.
Steam Next Fest
A week-long Steam event in February, June and October where unreleased games offer playable demos. Each game can take part in one edition only.
Store lists and traffic
Popular Upcoming
The Steam store home page tab of the most anticipated releases of the coming month, one of the few places where wishlists count toward visibility.
New & Trending
The Steam store home page list of recent releases that are doing well. A new game can appear there from its launch day.
Top Sellers
Steam's list of games by current revenue, including DLC and in-game purchases, shown globally and for a set of popular countries.
UTM link
A Steam store link with tags such as utm_source added, so the Steamworks UTM report counts its visits and the wishlists and purchases within 72 hours.
Reviews and players
Review score label
The words Steam shows for a game's share of positive reviews, from Overwhelmingly Positive to Overwhelmingly Negative, once enough reviews count toward the score.
Review buffer
How many negative reviews in a row a game can receive, with no new positive ones, before its review score label drops to the one below.
CCU (concurrent users)
The number of people playing a game, connected to Steam, at one moment. Peak CCU is the highest reading in a day or another window.
Sales, prices and discounts
Regional pricing
Regional pricing is setting a Steam game's price separately in each currency Steam supports, instead of converting one US dollar price at the exchange rate.
Refund rate
Refund rate is the share of a Steam game's sales that players returned for a refund, counted in units or in dollars over the same days.
Discount cooldown
The 30 days Steam requires between the end of one discount and the start of the next. The four seasonal sales are the only exception.
Launch discount
An optional discount that starts when a game releases and has to be set up before the release date: at most 40.00% off, for 7 to 14 days.
Seasonal sale
One of Steam's four store-wide sales, Spring, Summer, Autumn and Winter. A game released at least 30 days before the start can join with a discount.
Revenue, tax and payouts
Gross revenue
What players paid for a game on Steam before refunds, chargebacks and taxes. The Steamworks sales portal shows gross; the monthly report deducts the rest.
Net revenue
Gross revenue minus refunds, chargebacks and taxes, as Valve's monthly report states it. Valve's revenue share is a percentage of net revenue, not of gross.
Chargeback
A card payment the buyer's bank reverses. Valve deducts chargebacks, together with refunds and taxes, between gross and net revenue in the monthly report.
VAT
VAT on Steam is the consumption tax included in a player's price in countries where Valve collects it. Valve remits it to tax authorities; it is not developer revenue.
US withholding
US withholding is the tax Valve holds back from the part of a non-US developer's Steam payment earned on US sales, at a rate between 0.00% and 30.00%.
Payout month
The calendar month of sales that one Steam payment covers. Valve pays each month's sales by the 30th of the following month.
Steam Direct fee
The Steam Direct fee is Valve's $100.00 charge per new Steam app. It is not refundable, but Valve pays it back after the app earns $1,000.00 in adjusted gross revenue.